Privacy Policy
1. Who We Are
Boxtales is a UAE-based custom packaging company specializing in bespoke packaging solutions including rigid boxes, PR kits, corporate gifting, and luxury presentation packaging. Our website address is: https://boxtales.me
2. Information We Collect
When you contact us through our website, inquiry forms, email, or WhatsApp, we may collect personal information including your name, company name, email address, phone number, and project details. We collect this information solely to communicate with you, process inquiries, provide quotations, and improve our services.
3. How We Use Your Information
Information submitted through our website may be used to:
• Respond to inquiries and quotation requests
• Communicate regarding packaging projects and services
• Improve website functionality and customer experience
• Send relevant updates regarding our services if requested
We do not sell, rent, or trade personal information to third parties.
4. Cookies
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and enhance website performance.
Users may choose to disable cookies through their browser settings; however, certain parts of the website may not function properly as a result.
5. Embedded Content
Pages on this website may include embedded content such as videos, images, social media feeds, or external articles. Embedded content from third-party websites behaves in the same way as if the visitor accessed those websites directly.
These third-party websites may collect data, use cookies, and monitor user interaction according to their own privacy policies.
6. Media & Uploaded Content
If you upload images, artwork, or files to us for packaging projects, we recommend avoiding files containing embedded location data (EXIF GPS).
All submitted materials are treated confidentially and used strictly for project-related purposes unless otherwise agreed upon.
7. Data Protection
Boxtales takes reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect all submitted information, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain submitted information only for as long as necessary to fulfill business, legal, accounting, or operational requirements.
9. Third-Party Services
Our website may use trusted third-party services including analytics tools, spam protection services, embedded social media platforms, and website hosting providers to improve functionality and security.
11. Policy Updates
Boxtales reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with the updated revision date.
12. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of receiving promotional or marketing communications from us whenever you choose.
13. Contact us
For any questions, concerns, or requests relating to this Privacy Policy or our Terms of Service, please contact us:
Email: letscreate@boxtales.me
Phone: +971 58 595 1760
Address: Warehouse No. 29A, Maleha St, Industrial Area 13, Sharjah, United Arab Emirates